1. Returns Policy (24 Hours Only)
We offer a 24-hour return window from the time of delivery.
You may request a return only if:
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The product is damaged during delivery
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You received the wrong product
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The product has a manufacturing defect
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The product is unused and in original packaging
Important Conditions:
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Return requests must be made within 24 hours of delivery
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The item must be unused, uninstalled, and in original packaging
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Proof of purchase is mandatory
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Clear photos or videos of the issue must be shared with our support team
After 24 hours of delivery, return requests will not be accepted.
To request a return, please contact our support team at:
📧 info@outadorespace.com
📞 +91 88928 09082
2. Refund Policy
We do NOT provide refunds.
Once a product is sold, refunds are not available under any circumstances.
If a return is approved within 24 hours (as per eligibility), the product will only be:
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Replaced with the same item, OR
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Repaired (if applicable)
No monetary refunds will be issued.
3. 2-Year Warranty Policy
All our outdoor furniture products come with a 2-Year Limited Warranty from the date of purchase.
Warranty Covers:
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Manufacturing defects
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Structural defects
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Frame damage due to manufacturing fault
Warranty Does NOT Cover:
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Normal wear and tear
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Damage caused by improper use
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Weather-related damage (rain, sun exposure, rust due to negligence)
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Accidental damage
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Improper installation
Warranty claims may require inspection by our team.
4. Cancellation Policy
Orders cannot be cancelled once shipped.
If you wish to cancel before shipment, please contact us immediately.
5. Contact Us
For any return or warranty claim, please contact:
Outadorespace.com